Privacy Policy

Effective Date: 11 February 2026

Last Updated: 11 February 2026

WreckMarket (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our website and services (collectively, the “Platform”).

This Privacy Policy is governed by the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

1. Information We Collect

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide when:

  • Registering an account: Name, email address, phone number, business name, ABN (if applicable)
  • Creating listings: Vehicle details, location/postcode, photos, contact information
  • Contacting us: Support requests, feedback, or inquiries
  • Making purchases: Billing information (if applicable for paid features)

1.2 Information Automatically Collected

When you use the Platform, we automatically collect:

  • Device information: IP address, browser type, operating system, device identifiers
  • Usage data: Pages visited, time spent, search queries, clicks, referring URLs
  • Location data: General geographic location based on IP address
  • Cookies and similar technologies: See Section 7 below

1.3 Information from Third Parties

We may receive information from:

  • Social media platforms (if you connect your account)
  • Identity verification services
  • Public registers (e.g., ABN lookup for business verification)

2. How We Use Your Information

We use your personal information for the following purposes:

2.1 Primary Purposes

  • Platform operation: To provide, maintain, and improve our marketplace services
  • Account management: To create and manage your user account
  • Listings and transactions: To display your listings, connect buyers with sellers, and facilitate communication
  • Customer support: To respond to your inquiries and resolve issues
  • Safety and security: To detect fraud, abuse, and illegal activity; to verify identity
  • Legal compliance: To comply with applicable laws, court orders, and regulatory requirements
  • Marketing communications: To send you promotional materials about WreckMarket features, tips, and updates (you may opt out at any time)
  • Analytics: To understand how users interact with our Platform and improve user experience
  • Personalisation: To show you relevant listings and content based on your preferences and search history

3. Disclosure of Your Information

3.1 To Other Users

When you list a vehicle or part on WreckMarket, the following information is visible to other users:

  • Your display name or business name
  • Your general location (state/postcode)
  • Contact information you choose to display (email, phone)
  • Listing details, photos, and descriptions

Buyers and sellers communicate directly. We do not monitor private messages between users.

3.2 To Service Providers

We may share information with trusted third parties who assist us in operating the Platform:

  • Website hosting and cloud storage providers
  • Email and communication service providers
  • Analytics and advertising partners (e.g., Google Analytics)
  • Payment processors (if applicable)
  • Customer support software providers

These providers are contractually bound to use your information only for the purposes of providing services to us and to maintain appropriate security measures.

We may disclose your information if required to:

  • Comply with a legal obligation, court order, or governmental request
  • Enforce our Terms of Service or other agreements
  • Protect our rights, property, or safety, or that of our users or the public
  • Investigate or prevent fraud or illegal activity

3.4 Business Transfers

If WreckMarket is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control.

4. Storage and Security

4.1 Data Storage

Your personal information is stored on secure servers located in [specify location, e.g., Australia, or if overseas, note this]. We use industry-standard security measures to protect your data from unauthorised access, disclosure, alteration, and destruction.

4.2 Security Measures

We implement the following security measures:

  • SSL/TLS encryption for data transmission
  • Secure password hashing
  • Regular security audits and updates
  • Access controls and authentication requirements for staff
  • Firewalls and intrusion detection systems

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

4.3 Data Retention

We retain your personal information for as long as:

  • Your account is active
  • Necessary to provide our services
  • Required by law (e.g., tax and accounting records)
  • Needed for legal disputes or investigations

When no longer required, we will securely delete or de-identify your information.

5. Your Rights and Choices

Under the Australian Privacy Principles, you have the following rights:

5.1 Access

You have the right to request access to the personal information we hold about you. To request access:

We will respond within a reasonable time (usually within 30 days) and may charge a reasonable fee for processing complex requests.

5.2 Correction

You have the right to request correction of inaccurate or incomplete personal information:

  • Update information directly in your account settings
  • Contact us to request corrections

5.3 Deletion

You may request deletion of your personal information. Note that:

  • We may retain certain information as required by law
  • Information you’ve shared with other users (e.g., messages) may remain in their records
  • Anonymised or aggregated data may be retained for analytics

To request deletion, contact us at privacy@wreckmarket.com.

5.4 Opting Out of Marketing

You can opt out of receiving marketing communications by:

  • Clicking the “unsubscribe” link in any marketing email
  • Updating your preferences in your account settings
  • Contacting us directly

5.5 Complaints

If you believe we have breached the Australian Privacy Principles, you may:

  • Contact us first at privacy@wreckmarket.com so we can attempt to resolve the issue
  • If unsatisfied, lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au

6. International Transfers

If we transfer your personal information outside of Australia, we will:

  • Ensure the recipient country has comparable privacy protections, OR
  • Take reasonable steps to ensure the overseas recipient does not breach the APPs, OR
  • Obtain your consent

Currently, our service providers may store data in [specify countries, e.g., the United States, Singapore]. By using the Platform, you consent to these transfers.

7. Cookies and Tracking

7.1 What We Use

We use cookies and similar technologies to:

  • Keep you logged in
  • Remember your preferences
  • Analyse site traffic and usage patterns
  • Deliver relevant advertising

7.2 Types of Cookies

  • Essential cookies: Required for the Platform to function
  • Functional cookies: Remember your preferences and settings
  • Analytics cookies: Help us understand how visitors interact with the Platform
  • Advertising cookies: Used to deliver relevant ads and measure ad performance

7.3 Managing Cookies

You can manage cookies through your browser settings. Note that disabling certain cookies may affect Platform functionality.

8. Children’s Privacy

WreckMarket is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@wreckmarket.com so we can delete the information.

The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any website you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

  • Posting the updated policy on this page
  • Updating the “Last Updated” date
  • Sending an email notification (for material changes)

Your continued use of the Platform after changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Email: privacy@wreckmarket.com

12. Additional Information for Australian Users

12.1 Australian Privacy Principles (APPs)

This Privacy Policy is designed to comply with the 13 Australian Privacy Principles under the Privacy Act 1988, which govern:

  • Collection, use, and disclosure of personal information
  • Data quality and security
  • Access and correction rights
  • Anonymity and pseudonymity
  • Cross-border disclosure

12.2 Notifiable Data Breaches Scheme

We are subject to the Notifiable Data Breaches (NDB) scheme. If we become aware of a data breach that is likely to result in serious harm to affected individuals, we will:

  • Take immediate steps to contain the breach
  • Assess the breach and its impact
  • Notify affected individuals and the OAIC as required by law

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